Cancellations and Refund Policy

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At Treatment2You, we value your time and ours. To ensure fairness and availability for all clients, we have the following cancellation and refund policy in place.

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1. Cancellations

• We require at least 24 hours’ notice to cancel or reschedule an appointment.

• Cancellations made with less than 24 hours’ notice may be charged up to the full session fee.

• If you are unable to attend due to illness or emergency, please contact us as soon as possible — we may waive the fee at our discretion.

 

2. Late Arrivals

• If I arrive late, your session may be shortened to avoid delaying the next client.

• The full fee will still apply.

 

3. Refunds

• Refunds are only available if a cancellation is made in line with this policy.

• Pre-paid sessions or gift vouchers are non-refundable, but they can be transferred to another person (with notice) or rescheduled within the valid time period.

• If Treatment2You must cancel your appointment (e.g., due to illness or unforeseen circumstances), you will be offered the choice of rescheduling or receiving a full refund.

 

4. How to Cancel

To cancel or reschedule your appointment, please contact us directly via:
📧 Treatment2You@gmail.com
📞 07713015929

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5. Policy Updates

Treatment2You reserves the right to update this policy at any time. Changes will be posted on our website with the updated effective date.